Legal
Privacy Policy
Last updated: July 2026
Avec Voitures is committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018. This policy explains how we collect, use, and protect your personal data.
1. Information We Collect
1.1 Personal details you provide when making a booking, including your name, email address, phone number, driving licence number, and payment information.
1.2 Usage data collected automatically when you visit our website, including IP address, browser type, and pages visited. This is used for analytics and security purposes.
1.3 Cookie data, as described in our Cookie Policy. You can manage your cookie preferences at any time.
2. How We Use Your Information
2.1 To process and manage your bookings, including vehicle reservation, payment processing, and delivery coordination.
2.2 To verify your identity and driving licence for insurance and legal compliance purposes.
2.3 To communicate with you regarding your booking, including confirmation emails and important updates.
2.4 To improve our services, website, and customer experience through analytics and feedback.
2.5 To comply with our legal and regulatory obligations.
3. Legal Basis for Processing
3.1 We process your personal data under the lawful bases of contract performance (booking fulfilment), legal obligation (insurance and licence verification), and legitimate interest (service improvement and security).
3.2 We process payment data based on your consent and contract performance.
4. Data Sharing
4.1 We share your data with Stripe (our payment processor), insurance providers, and vehicle delivery partners — strictly for the purpose of fulfilling your booking.
4.2 We may share data with authorities where legally required to do so.
4.3 We do not sell, rent, or trade your personal data to third parties for marketing purposes.
5. Data Retention
5.1 We retain booking and driving licence data for 7 years as required for insurance and regulatory purposes.
5.2 Marketing data is retained until you opt out.
5.3 Usage analytics data is anonymised and retained for up to 24 months.
6. Your Rights (GDPR)
6.1 You have the right to access the personal data we hold about you.
6.2 You have the right to request correction of inaccurate or incomplete data.
6.3 You have the right to request deletion of your data, subject to legal retention requirements.
6.4 You have the right to data portability — to receive your data in a structured, machine-readable format.
6.5 You have the right to object to processing based on legitimate interests.
6.6 To exercise any of these rights, contact us at enquiries@avecvoitures.com.
7. Cookie Policy
7.1 We use essential cookies to ensure our website functions correctly (e.g., booking system, security).
7.2 We use analytics cookies to understand how visitors use our website and to improve the experience.
7.3 You can manage your cookie preferences via the consent banner or through your browser settings.
8. Contact
8.1 For any questions regarding this Privacy Policy or your personal data, contact our Data Protection Officer at enquiries@avecvoitures.com or 86-90 Paul Street, London, EC2A 4NE.